PRIVACY POLICY

DC Business provides professional cleaning and on-site support services for:
• Vacation rentals
• Short-term and long-term rentals
• High-end villas and condos
• Remote-owned properties on Bonaire

We may collect and process the following personal data:

a) Contact & Identification Data
• Name
• Company name
• Email address
• Phone number
• Crib number
• Companies registration number
‍

b) Property & Booking Information
• Property address
• Access details (lockbox, keys, instructions)
• Booking dates
• Requested services and add-ons

c) Communication Data
• Emails
• Messages sent via website forms, WhatsApp, or social media
• Service-related communication
• Instructions or notes related to cleaning or property handling

d) Billing & Administrative Data
• Invoice details
• Payment status
• Bank transfer references (no card data stored)

We use personal data only when necessary to:
• Provide and schedule our services
• Communicate about bookings and services
• Coordinate access, cleaning, and add-ons
• Prepare and send invoices
• Meet legal and administrative obligations
• Improve our services and website

We do not use personal data for automated decision-making or profiling.

We process personal data based on:
• Performance of a contract (service delivery)
• Legitimate business interest
• Legal obligations
• Your consent (where required)

We only share personal data when strictly necessary:
• With external technicians (maintenance coordination) upon request
• With accountants, payment processors, or legal advisors
• When required by law or authorities

We never sell or trade personal data.

• Personal data is stored securely
• Access is limited to authorized persons only
• Data is retained no longer than necessary for its purpose
• Reasonable technical and organizational measures are in place to prevent misuse, loss, or unauthorized access

We serve clients from the EU, the United States, and other regions. Personal data may be processed outside the EU only when necessary and always in compliance with applicable data protection laws, including GDPR.

DC Business regularly works with remote property owners, hosts, and agencies located outside Bonaire, including clients based in the European Union, the United States, and South America.

Where personal data is transferred outside the European Union, appropriate safeguards are applied to ensure an adequate level of data protection.

Personal data is processed solely for service delivery, communication, invoicing, and coordination of on-site services. We do not sell, trade, or use personal data for advertising or profiling purposes.

Our website may use functional and analytical cookies to improve usability and performance.

We do not use cookies for aggressive tracking or advertising without consent.

You have the right to:
• Access your personal data
• Request correction or deletion
• Object to processing
• Request data portability
• Withdraw consent (where applicable)

Requests can be sent to:
info@dcbusiness.nl

We retain personal data only as long as necessary for:
• Service delivery
• Administrative and legal obligations

When no longer required, data is securely deleted.

Our website may contain links to external platforms (e.g. Airbnb, Booking.com, Expedia).
We are not responsible for the privacy practices of third-party websites.

We may update this Privacy Policy from time to time.
The most recent version will always be available on our website.

For questions about this Privacy Policy or your data, please contact:

DC Business
Email: info@dcbusiness.nl